Last updated on: November 21, 2022
We, at One Suite Technologies Private Limited (“Suite42”, “We”, “Our” or “Us”), respect the privacy of Our users (“User”, “You” or “Your” or “Client”) and are committed towards protecting and safeguarding it.
We may collect, use, store and transfer the following kinds of personal data about You (“Personal Information”), which are summarised into the following categories:
Identity Data: includes first name, last name, username, or similar information that is capable of identifying You.
Business Data: includes name, company’s name, GST details, location, warehouse / facility details, bank account details, past experience, manufacturing capabilities (product categories, capacities, shop timings, available machinery, factory and manpower details) and FSSAI number.
Contact Data: includes address, map location, email address, phone numbers.
Technical Data: includes internet protocol (IP) address, Your login data, browser type, and version, time zone setting and location, operating system and platform, and other technology on the devices You use to access the Platform.
Profile Data: includes Your username and password, Your feedback and survey responses, and any and all information You record on the Platform in relation to Your manufacturing unit, including the number of orders, classification of work, number of employees, division of work, etc.
Usage Data: includes any information about the manner of usage of the Platform, browsing pattern, behaviour pattern, frequency of feature / page usage data, etc.
Packaging Data: includes product name, details of marketed by, FSSAI, MRP.
Financial Data: includes billing and invoicing information, payment history, bank account details, cheque details, credit/debit card details with expiry date, UPI, VPA, etc.
We may disclose Your Personal Information to third parties. This disclosure may be required for Us to provide You access to Our services, to comply with Our legal obligations, to facilitate Our marketing and advertising activities, to facilitate banking activities and services, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our services.
By the User:
We use Your Personal Information for the following purposes-
We will retain Your Personal Information as long as necessary to comply with Our legal obligations, resolve disputes, or for other business purposes. We will continue to retain the Personal Information provided by You until You specifically request Us to destroy such Personal Information. Upon verification of such request, We may, subject to obligations under applicable law, destroy all such Personal Information provided by You from Our records and servers.
Our employees will have access to the Personal Information, to the extent required to enable them in providing and delivering Our services to You, on a need-to-know basis. We will ensure that any such employee complies with privacy norms which are as stringent as these Privacy Policies, to protect and safeguard Your Personal Information.
When using Our Platform, You may exchange direct messages (including, but not limited to text, verbal, images, videos, locations, contact details) with Us. We store these messages in order to improve Our services, and as required by applicable law. You agree and acknowledge that You will share these messages with Us without any obligation on Us to maintain the privacy, unless otherwise agreed between You and Suite42. We may disclose the information shared by You with Us in such direct messages with third parties.
While We have implemented reasonable security practices and procedures that are commensurate with the industry standards and as provided under the IT Act, We cannot ensure or warrant complete security of all information that is being transmitted to Us by You and / or disclosed by Us to third parties because of the inherent susceptibilities of the internet. You acknowledge and agree that any information provided by You to Suite42 is transmitted or stored at Your sole and own risk. You agree and acknowledge that the information shared by You with Us and disclosed by Us to third parties shall be governed by the terms and policies of such third parties.
Name: Mr. Shriram Subramaniam
Address: #603, Vokkaligara Street, Yelahanka old town, Bangalore – 560064
Contact No.: +91-95911 01125
Time: Monday – Friday (11:00 AM – 05:00 PM)
We try to respond to all legitimate requests within 15 (Fifteen) days. It may take Us more than 15 (Fifteen) days, occasionally, but We will try to resolve/ respond to Your grievance at the earliest.